Beeld en geluid
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Computers
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Dierenbenodigdheden
Drogisterij
Parfum en cosmetica
Elektronica
Componenten
Games
Speelgoed
Feestartikelen
Hobby
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Modelbouw
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Kleding
Schoenen
Tassen en koffers
Koken en tafelen
Keuken apparatuur
Horeca
Muziek en film
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Parfum en cosmetica
Persoonlijke verzorging
Parfum en cosmetica
Schoenen
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Wasssen en drogen
Wonen, woonaccessoires
Kerst
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Verlichting
Fabrikant: | Van Haren Learning E.A. |
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Artikelnummer: | 9789401806169 |
EAN-code: | 9789401806169 |
Het boek Create, Deliver & Support (CDS) Courseware (ISBN:9789401806169) geschreven door Van Haren Learning E.A. bestel je op bruna.nl! This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. "Create, Deliver and Support" module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and...